Customer Service
CRM Software System and New Reality of Cold Calling
by RockyStar on Nov.09, 2010, under Customer Service
The fact is that in many types of businesses and selling situations, cold calling is the most economical way to make contact with prospects and fill a CRM Software System
There has been a lot of talk in the past few years about the end of an e Click Here for more Info
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Ten Ways to Differentiate Your Customer Service
by RockyStar on Nov.09, 2010, under Customer Service
Here are the top ten suggestions for how to create a culture of extreme customer focus in your organization:
Create a customer service vision. Much like creating a vision statement to direct the organization, you should also create a clear and co Click Here for more Info
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Cold Calling Scripts – Learn Some Real Strategies To Attract Real Prospects To You
by RockyStar on Jun.22, 2010, under Customer Service
To begin with, it’s humiliating. You are positioning yourself as a desperate salesperson instead of a leader. You are not attractive to your so-called “prospects” in the least bit. Second, it’s more than annoying to the person Click Here for more Info
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Are You Making Cold Calling Tougher By Making These Six Common Cold Call Errors?
by RockyStar on Jun.05, 2010, under Customer Service
They taught us wrong! We have to change our cold call approach if we want to sell more. Whether you are cold calling in person or by telephone, there are several common errors many salespeople make that are easy to avoid. Some things that costs us sa Click Here for more Info
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Top 10 customer service tips
by RockyStar on May.08, 2010, under Customer Service
1. Hire people who have a service attitude. Some people simply enjoy serving others, their organizations, and even their communities. The spirit of service dominates their personality. This attitude of service has nothing to do with money or backgrou Click Here for more Info
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How Customer Makes Customer Service Impossible
by RockyStar on Oct.28, 2009, under Customer Service
I wasn’t going to write on this topic originally but for some reason my partner and I started to see this issue more and more often occurring:
Customer Makes It IMPOSSIBLE For Us to Provide Customer Service
While it can be due to many reasons, fact Click Here for more Info
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